Shipping & Payment

Shipping

We ship all over the world using exclusively SwissPost so we could deliver your order as soon as possible in most reliable way. All shipments are fully insured and with provided tracking ID, which will be emailed to you as soon as your order is shipped. If you have received your shipping ID number, you can track the order from https://www.post.ch/en website.

Orders from Russia: Due to Russian laws and regulations we are unable to ship to the individuals, yet only to business (B2B) customers. If you are ordering from Russia, please contact us first.

Orders placed on Fridays are shipped on Monday.

Most orders will arrive in between 4-7 days from the date of shipment, although we are unable to guarantee exact delivery timings due to various issues that may occur in customs or international transportations. If your order gets delayed, contact us with your order number and we will try to resolve it as soon as possible.

If your country is not in our shipping fees calculator, please contact us.

Taxes and customs fees

There is no tax on our items unless you are ordering from Switzerland, in which case you will be charged additional 8% for VAT (MWST). However, there is a possibility that you will have to pay local import or duty fees or taxes on delivery. Customs and import fees vary across the world, so please make sure to contact your local customs office for further details.

Shipping rates:

Our shipping rates are split based on on zone of your location - it will be automatically calculated during checkout process.

Payments

All prices are charged in EUR. All credit card payments are safe and secure and processed by 2Checkout via secure web servers. We accept credit and debit cards.